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How We Protect Your Information at pokerboya link

When you open an account with us, your personal data and payment details stay secure through encrypted channels.

Account encryption on all devicesDANA, OVO, GoPay and QRIS securedClear data retention rules
Explore the Lobby Read FAQ
pokerboya link How We Protect Your Information at pokerboya link
PRIVACY QUESTIONS

How to Contact Us About Your Data

Team online

Live Chat

Open the chat widget on any page in your account lobby. Our team responds to privacy and data access questions during operating hours — typically 08:00 to 23:00 Indonesian time, seven days a week.

Email Support

Send privacy requests to our support email address. Include your account username and specific request. We aim to reply within 24 hours with details about your stored data or clarification on our policy.

Account Settings

Log into your account, navigate to Settings > Privacy & Security to review what data we hold, update your contact details, or request a data download in your preferred format.

DATA HANDLING

Security and Your Privacy Rights at pokerboya link

Encryption & Transport

All login details, payment information and account activity flow through TLS 1.2 encrypted channels. When you deposit via DANA, OVO, GoPay or QRIS, the transaction data is encoded before it reaches our servers.

Payment Verification

Your deposit and withdrawal history is kept for verification and dispute resolution. We retain transaction records for up to three years to confirm payment authenticity and resolve any account disputes fairly.

Third-Party Sharing

We do not sell your data to marketing firms or share it with unrelated companies. Payment processors (DANA, OVO, GoPay, QRIS partners) receive only what's needed to process your transaction safely.

Cookie & Tracking

We use cookies to remember your login and game preferences across sessions. You can disable non-essential cookies in your browser settings without losing core account functionality.

Account Access Control

Your password is hashed and never stored in readable form. Use a strong, unique password and enable two-factor authentication in Settings to keep your account locked down against unauthorised access.

Data Requests

You have the right to request a full copy of your personal data, request corrections, or ask us to erase non-essential information. Contact support with your account username and we'll process your request within the timeframe required by local law.

Frequently Asked Questions About Privacy

We collect your full name, email address, phone number, date of birth and residential address for account verification. When you make a deposit or withdrawal, we record the payment method and transaction amount. This information is used solely to process your account and comply with local regulations in Indonesia.

Yes. Payment details are encrypted in transit and at rest on our servers. We do not store your full payment credentials — only a reference token tied to your account. DANA, OVO, GoPay and QRIS transactions are processed through secure gateways that meet international security standards.

Account details remain on file while your account is active. Transaction records are retained for three years for dispute resolution and withdrawal verification. If you close your account, we keep minimal data for compliance purposes only, then delete non-essential records after one year.

Yes. Log into your account, go to Settings > Privacy & Security and select 'Download My Data.' We'll prepare a file containing your profile, transaction history and preferences within 48 hours and send it to your registered email.

We do not sell or share your personal data with external marketing firms or advertisers. Payment processors receive only transaction-specific information necessary to process deposits and withdrawals. All data sharing complies with local privacy law in Indonesia.

Go to the login page and select 'Forgot Password' to reset via email. If you believe someone has accessed your account without permission, contact live chat immediately with your account username. We'll freeze your account and investigate within one hour during operating hours.

Log into Settings > Account Information to update your email, phone or address instantly. For other data corrections, contact support via live chat or email with the details you wish to change. We'll verify your identity and apply updates within 24 hours.

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